SimplyPats Support & General Enquiries: 0845 4300 789 (Local Number)

Frequently Asked Questions

Below are a series of frequently asked questions, contact us at support at simplypats if your questions are not answered here.

q) I have a Test Solutions AlphaPat does Pocket SimplyPats work?
a) Currently no - but we are working on it - Please contact us if you are interested in using your AlphaPat with Pocket SimplyPats
q) How many tests can Pocket SimplyPats download?
a) There is a limit of 2000 tests in a single file, however depending on the speed of your PDA you may find the practical limit alot smaller.
q) Can I use any Serial to Blutooth Adapter?
a) You can try! Click on the Serial to Bluetooth Adapters link to see which adapters are known to work. Each adpator is very different and may require configuration and, or a different wiring adapter.
q) Can I buy SimplyPats Pocket PC Version without the Serial to Bluetooth and wiring adapters?
a) Yes - please contact us.
q) How do I set up the Serial to Bluetooth Adapter on my PDA?
a) PDA's often have their own way of setting up Bluetooth devices, however, in the SimplyPats Help Manual is a guide for the most common situation found on PDA's
q) Will Pocket SimplyPats work with WM2007?
a) It is too early to say at the moment as we have not had any chance of testing the new version of windows mobile. However as soon as PDA's with this operating system are released we will test Pocket SimplyPats on it.
q) Other than emailing or using WiFi to transfer files to my desktop PC are there any other forms of file sending planned for Pocket SimplyPats?
a) If you are planning on buying multiple copies of Pocket SimplyPats and want to send your data from the field to head office, we have an optional upgrade to securely FTP your files from the PDA to a web server. Please contact us for more information.
q) Why can't I print my results from Pocket SimplyPats?
a) By the nature of the PDA Pocket SimplyPats has many less features than the Desktop version. Pocket SimplyPats is designed to collect data in the field so that you can then load this data with a desktop version of SimplyPats, or into a MS Access Database or Spreadsheet.
q) I have a Fluke 6500 do you plan Pocket SimplyPats to download this tester?
a) Currently No, however, if we have requests from Fluke 6500 users to allow Pocket SimplyPats to download this tester we will look at it implementing it.

 


© RSR Systems Ltd - Page Last Edited 14/01/2008